Understanding New Construction Warranties

By Steven, Refind Realty

Buying a brand-new home in Dallas comes with a lot of excitement. New appliances, fresh finishes, and that unbeatable “never-been-lived-in” feeling. But one of the most overlooked benefits of buying new construction is the warranty coverage. As someone who helps clients buy new builds all over the DFW area, I always make sure they understand what’s covered and what’s not. Here’s what you need to know about new construction warranties.

What Is a New Construction Home Warranty?

A new construction home warranty is a builder-backed guarantee that covers certain types of repairs and defects after you move in. These warranties vary by builder, but most fall into three basic categories:

• 1-Year Workmanship Warranty: Covers materials and labor for things like drywall, paint, trim, and flooring.

• 2-Year Systems Warranty: Covers major systems such as HVAC, plumbing, and electrical.

• 10-Year Structural Warranty: Covers structural defects in the foundation, load-bearing walls, beams, and roof framing.

Most builders in Dallas follow this 1-2-10 format, but always read the fine print.

What Does the Warranty Actually Cover?

Here’s a breakdown of typical coverage:

Warranty Type Common Coverage 1-Year Workmanship Cabinets, countertops, interior doors, paint, drywall, tile work 2-Year Systems Plumbing leaks, faulty wiring, HVAC issues 10-Year Structural Foundation cracks, roof framing defects, load-bearing wall issues

Items like landscaping, fences, and driveways are often excluded or only covered for a few months.

What’s Not Covered?

• Cosmetic issues after move-in

• Damage caused by homeowners

• Improper maintenance or neglect

• Appliances (these are covered by manufacturer warranties, not the builder)

• Acts of nature like storms or floods

Some builders also exclude “settling” cracks unless they’re structural.

How to File a Warranty Claim

Each builder has their own process, but most require written notice with photos. You’ll likely need to:

1. Log into the builder’s homeowner portal or call their customer service line

2. Submit a written request with a detailed description of the issue

3. Schedule a walk-through with a warranty rep

4. Follow up — and don’t be afraid to document everything

Pro tip: Schedule your warranty inspections before your 1-year mark. Many buyers forget and miss their chance to get repairs handled for free.

Why This Matters

Builders in Dallas are still under high demand. That means quality can vary from home to home. Knowing your warranty rights helps you protect your investment — especially if you plan to resell within a few years.

Final Thoughts

A new construction home warranty is more than a perk. It’s a safety net for your biggest investment. If you're thinking about buying a new build, or already under contract, reach out and I’ll help you review the warranty details specific to your builder and community.
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FAQs

What is typically included in a builder’s warranty?
Most warranties cover workmanship for 1 year, systems for 2 years, and structural elements for 10 years.

Are appliances included in the new home warranty?
No. Appliances are usually covered by the manufacturer, not the builder.

Can I make multiple warranty claims?
Yes. You can submit claims as issues arise within the coverage period.

How do I know if a repair is covered under warranty?
Refer to your builder’s warranty handbook or request a copy. I can also help review it with you.

What should I do before my 1-year warranty ends?
Schedule a full walk-through and submit any outstanding claims before your coverage expires.